Suzanne

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  • in reply to: options not showing on forms? #1618400
    Suzanne
    Participant

    Hi, okay, so i’ve added two tickets to the event, which is a workaround.

    However, there are a couple of issues:

    NaN is appearing whenever a +/- quantity button is pressed
    The form appears to be missing some CSS . The base styling appears to be missing or not formatted?

    Thanks
    http://www.kanuk.net/event/test-event/

    in reply to: options not showing on forms? #1612094
    Suzanne
    Participant

    Hi, yes, without the download being associated with Events ticket plus, the prices show up as normal, as you can see here with a download :

    https://www.kanuk.net/downloads/test/

    However, when an easy digital download is used in conjunction with events tick plus, the options do not show up.

    https://www.kanuk.net/event/test-event/

    This looks to me like an ajax button or similar is not working/not showing on events ticket plus? If you completely refresh the page, you’ll see a grey box section appear, then disappear. I’m thinking that this grey box could/should contain the ticket options?

    There are no conflicts. I’ve disabled all other plugins and the problem still occurs. Can you help?

    in reply to: options not showing on forms? #1604263
    Suzanne
    Participant

    Hi, yes, so the event is in conjunction with Easy Digital Downloads, as set in the below section..

    https://pasteboard.co/HAwZ0aR.png

    In easy digital downloads , there is a download as follows:

    https://pasteboard.co/HAwYfgI.png

    However, the options for lunch/no lunch arent showing on the event ticket page, or the purchase process.

    Any ideas?

Viewing 3 posts - 1 through 3 (of 3 total)