John

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May 25, 2017 at 2:45 pm in reply to: NOT WORKING: Event Calendar Pro Ticket Purchase Email Notification #1289108

John
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Upload didn’t work apparently.

May 25, 2017 at 2:42 pm in reply to: NOT WORKING: Event Calendar Pro Ticket Purchase Email Notification #1289103
John
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Forgot to add the screenshot
- This reply was modified 8 years, 11 months ago by John.
May 25, 2017 at 12:08 pm in reply to: NOT WORKING: Event Calendar Pro Ticket Purchase Email Notification #1289035

John
Participant

Hi,

I checked Woocommerce > Settings > Emails and it looks like everything’s set up properly (see screenshot).

The ticket email does not get sent to the customer – this is the problem. We get the notification email of a purchase/payment processing, but nothing is sent to the actual customer (we know this because we’ve purchased a ticket through the site ourselves, and no notification is sent. Not even when we go into the back end and send one manually).

Please help!!!
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