[jndcellars]

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[jndcellars]

No the issue still isn’t resolved and I’m still unable to add tickets.

I was waiting to hear back from Andres after I gave him log in details to my WordPress site. Was hoping he’d notice something I may be missing.

I didn’t try the Godaddy thread because the error being diagnosed in that thread is much different than mine.

Mine hangs/spins when adding a ticket and eventually times out to a 500 error. I notice the tickets are being created in woocommerce each time though, but do not save/show up on the events page.

[jndcellars]

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• This reply was modified 6 years, 3 months ago by jndcellars.

[jndcellars]

I downgraded to version 4.6 of events tickets plus, event tickets, and the events calendar.. De-activated all other plug-ins (besides woocommerce) and switched to Twenty Seventeen theme and it is still timing out when I try to add the ticket.

I checked your article and tried most of those options before contacting you. the .htcaccess file looks fine with just the generic wordpress code inside. I’ve cleared cache and deleted cookies.

It’s ashame because I paid for the plug-in and really need to start selling tickets for our winery.

[jndcellars]

Here is the screenshot after I try to add a ticket. It auto directs to /wp-admin/posts.php after it times out

[jndcellars]

It is Linux. Godaddy Managed WordPress Hosting

[jndcellars]

Thank you for your quick response.

I used the console and tried adding a ticket but it just gave a generic 500 error (Internal Server Error) It actually disappeared so quickly I couldn’t get a screenshot.

I’m going to attempt downgrading my plugin, but I only see the 4.6.2 version of Event Tickets Plus available for download. Are their older versions?

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