[Joshua Lowery]

That seems to have done it. Thanks for the help

[Joshua Lowery]

I contacted my host and they replied with:

Thank you for contacting HostGator. I apologize but the issue is with the woocommerce plugin. You will need to check with them for help on addressing the issue. I have created a custom php.ini for the makeway user and the sessions are created in /home/makeway/tmp without issue.
http://develop.woothemes.com/woocommerce/

I also followed the instructions you sent to enable debugging, but when I added tickets to the cart, it didn’t generate a debug.log file. I then created an empty debug.log file, but nothing was written to it when I tried adding tickets again.

I have created a new install at http://bjg2.mkwy.co/programs thinking that it may have been something there, but am experiencing the exact same issue. And to reitterate, I can add http://bjg2.mkwy.co/shop/test-product to the cart just fine and once that test product is in the cart, tickets will appear as well (no 500 error either). But if I clear the cart and try to add a ticket by itself…doesn’t work.

[Joshua Lowery]

This reply is private.

[Joshua Lowery]

1. I switched the theme to storefront (unmodified) and still had the issue
2. I created a test product (http://bjg.mkwy.co/product/test-product) and was able to add it successfully to cart.
3. With the test product in the cart, I was then able to successfully add tickets to the cart as well. But as soon as I removed all products and tried to add tickets, it didn’t work
4. The only error I saw on WC status page was to increase memory from 40mb to 64mb. I increased the limit and the error persists.

[Joshua Lowery]

Oh, duh. Thanks for pointing that out!

[Joshua Lowery]

Thanks for this post! This doesn’t seem to change “Event Category” in the Filter Bar add-on. Is there something I can add to functions.php to modify that?

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