isawdwebmaster

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  • in reply to: Eventbrite Tickets Disappear Just Before Event #1199335
    isawdwebmaster
    Participant

    I have added the code to functions.php. Disappeared at 2pm central time (coincidentally 6 hours before the end of the event). Time zone has to have something to do with it, but all looks right on both Eventbrite and WordPress…

    in reply to: Eventbrite Tickets Disappear Just Before Event #1195511
    isawdwebmaster
    Participant

    I created a couple test events and still having the issue (http://isawilldupage.org/event/test1/ and http://isawilldupage.org/event/test2/). The first test is for the event today. I saw the iFrame for tickets at 1:30. And by 3:10 it was gone from the event (didnt capture exactly when it left the site but either at 2pm or 3pm CST). The tickets are setup to sell until 8pm. I also switched to UTC-6 and still does not have the iFrame appearing. Eventbrite seems connected via API and verified authorization. Imported events just fine today. Let me know if you have any other thoughts.

    Jeff

    in reply to: Eventbrite Tickets Disappear Just Before Event #1193813
    isawdwebmaster
    Participant

    Hi Josh,

    Looks like the timezone is setup correctly on the event in the events calendar. We have the correct time zone in Eventbrite. The tickets don’t seem to have a time zone noted but assume it is referencing the time zone at the event level. Is there code for the iframe to disappear at some prescribed time before the event starts, even though the tickets are still on sale on Eventbrite?

    Jeff

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