Hi,
This is what I got back from the team helping me with our WordPress site:
To confirm this, can you please temporarily change your theme to another one like Twenty Seventeen and let me know if the issue persists after that?
Unfortunately not an option right now, can be done as a last resort.
Also, can you please let me know if you did recently update your theme/Page builder?
Recently updated both theme, pagebuilder and your plugin, unfortunately all 3 done at once, which caused issues. We use the pagebuilder from siteorigin.
If you downgrade The Events Calendar and Events Calendar PRO to their previous versions, is the problem solved? (We have a case where the issue persists even after the plugin downgrade).
How can we access old versions of your plugin to downgrade? Do you have a recommended plugin version to downgrade to?