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Hi Victor,
that is already what our system is setup in the past. We use that plugin and the user in the tickets is beeing created, only when they paid. But still: The Ticket is out of the stock, when someone is doing the checkout but is not paying. WooCommerce says “Pending payment” … forever. Even when we change it manually (what is NOT an option) to “canceled”, the tickets are not back in stock. Even with the auto-restock-plugin.Hi Victor,
thank you for your answer.
This does not solve the problem at all. In the one article it says:
“Do you want the available stock to increase after the ticket is refunded? If you are running a venue with a fixed number of seats, this is often preferable, as it allows someone else to purchase the now-vacant seat. To do this, go to the edit screen for the event whose tickets you are dealing with. On this event’s edit screen, select the ticket(s) that you refunded and increment the available stock by the number of tickets you refunded.”
That tells me, that there IS no solution for our Problem since the advice here is, to restock manually. Since we are talking about tickets for events, the unpaid tickets needs to be available for other guests as fast as possible. Sitting in front of the computer 24/7 to restock each unpaid tickets is not an option. I wonder how all your other customers do that?!
If you have any more ideas on how to restock unpaid/cancelled tickets automatically, let me know. But it seems to me that this system is useless and I have to find an alternative for this and my other projects. Or am I missing something here?
