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The events were in fact disappearing from public view at our eventbrite location: http://sjhra.eventbrite.com. That was the beginning of the concerns we have had with this plugin. EventBrite Tickets is the crux of the reason I convinced the client that signing up for EventBrite (instead of Constant Contact Events) and installing the Events Calendar and Events Calendar Pro would be the solution for their calendar. Now it’s not working at all like it’s supposed to :-/
Barry,
Thank you for the functions.php patch. I’ve applied it and now I’m getting the iFrame in the events showing up.
However, we are still having other lingering API/EventBrite Tickets issues. Mainly that every time you hit the Update or Publish button on the WordPress side for an event, EventBrite Tickets causes the event on eventbrite.com to become Password Protected (even though the radio button shows it as public) and/or saved as a Draft and therefore unpublished. I generally also get an error at the top of the event in the WP dashboard that says “Error: this event cannot be unpublished” or something really close to that. It doesn’t happen every time, but the eventbrite.com event becoming invisible to the public happens on every save. Very strange.
So, for now, every time I make a change to the event on The Events Calendar I have to go to eventbrite.com, click on My Events, go to the event (sometimes in the Drafts tab), click on ‘Make My Event Live’ OR click on Password Protected and then re-save.
I don’t know exactly when it happened but I’m the only person managing the site and I didn’t do anything to the events that I’m aware of to cause it. The client reported the buttons had disappeared.
I updated all to 3.10 hoping to fix it but it is not working.
We don’t have any new events to import at the moment.
Upon further investigation, it is definitely happening when I import the events. We had one more left to do, “AB 1825… Training the Trainer”. It was public before the import, password protected after the import, even though the right toggles were in place prior to publishing the event in The Events Calendar.
When I go back to the Event Dashboard in EventBrite and go to Manage, the event shows Password Protected even though the radio button for Public is selected already. Once you hit save the issue is fixed. But having to do this is hardly automatic nor worth the cost of buying a plugin at $89 if you have to do this manually every time.
Nico,
I don’t think you fully understood my reply. I’m not talking about the status of the Event custom post types – I’m talking about the events on the EventBrite side. They become invisible to the public at EventBrite.com after EventBrite Tickets imports them into WordPress. This should not happen.
kyler
I am having the issue as Jessie with #4 I believe: as soon as we import the events, they disappear from the public view in our EventBrite account! This should not be due to any 3rd party plugin as nothing else is interacting with the import process that your plugin does through the EventBrite API.
All I did was copy/paste the EventBrite event ID #’s (which imported them pretty well!) and published them. One by one those events disappeared from our public view: http://sjhra.eventbrite.com
What’s the deal here?
