Jung Ho Yoon

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  • in reply to: Tickets email not sending with qr code #1374409
    Jung Ho Yoon
    Participant

    I deactivated all plugins except for events calendar, woo commerce, events ticket and then I also activated mail STMP, and mail log so I could see the out going mail logged.

    The mail that woo commerce sends out (you have a new order, and thanks for making the order) are both sending and received by the recipient. However, the ‘tickets’ email is sent but not received. I can see in the mail log app.

    I did all of this after setting the 2016 default theme and deactivating all plugins.

    Please advise me on how to proceed!

    Thank you,

    David

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