fslacademy Profile Topics Started Replies Created Search replies: Forum Replies Created Viewing 1 post (of 1 total) Author Posts April 15, 2018 at 1:49 pm in reply to: Not sending out the ticket, #1507757 fslacademyParticipant Update :- It sends out the ticket if you have “Processing” and “on hold” selected under When should tickets be emailed to customers? If you have this option set to just “Completed” then it is failing to send. Author Posts Viewing 1 post (of 1 total)