[Brenda]

Geoff, something made me look at the wp-config.php file. The very last line in the file was:

define(‘DISALLOW_FILE_EDIT’, true);

That looked very suspicious to me (like I said, I inherited this project from another developer). Sure enough, after I disabled that, things began to look a lot better. I got the calendar working on my local server and am now in the process of updating the production site. Fingers crossed.

[Brenda]

Geoff, I ran through the “Test if there is a conflict” steps. After I switched to the TwentySixteen theme, disabled all non-Tribe plugins, and cleared the cache, I got the problem that I have on my local server (where I duplicated the site and updated everything): There is no New Event option in the Events menu (which used to be named Tribe Events, before the conflict test).

AND, after re-activating the custom theme and all the plugins, the New Event option is still missing! (and the former Tribe Events menu is still labeled Events).

Next step please?? Thanks!!

[Brenda]

Hey Geoff, I manually updated both Events Calendar and Events Calendar Pro. I’m still having the same problem, though — can’t save a new event properly. (I can create an event, and see it in the admin overview, but it doesn’t save the selected date and it doesn’t appear on the calendar.)

Thanks for your patience.

[Brenda]

Thanks, Geoff. I’m working on getting FTP access to the site. When I’ve got that, I should just follow the instructions for manually updating the plugins at that link you sent?

[Brenda]

Hi Geoff, thanks for all your help!

I updated to the latest versions. I got an error message:

Fatal error: Class ‘Tribe__PUE__Plugin_Info’ not found in /home/coating/public_html/wp-content/plugins/the-events-calendar.bak/common/src/Tribe/PUE/Checker.php on line 591

and also this:

The plugin the-events-calendar.bak/the-events-calendar.php has been deactivated due to an error: Plugin file does not exist.

Then I reactivated the Events Calendar, and was back to the same problem (events not saving).

What next?

Thanks,
Brenda

[Brenda]

This reply is private.

[Brenda]

Maybe I should move on to the immediate problem: fixing the live production site. I’ve now moved the license key back there.

The problem on the live site is that when I create a new event, it doesn’t hold the date I select after I publish or update. And then, it doesn’t show up on the calendar.

Let me know if you would like to log in to the WP admin there.

Thanks!

[Brenda]

Disregard. I found the issue was another custom programming script! =)

[Author]

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