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Hi George,
The events are not empty – they have all necessary descriptions in there.
I’v installed the plugin you provided and did the reset – still no changes: http://empowerhealth.ca/events/ http://empowerhealth.ca/event/transformation-breath-the-physical-self-8-week-series/
Thank you,
MarynaHi George,
I did everything as you recommended, but still 404. The default theme with no plugins (except for calendars) game me 404.
This is the troubleshooting page I followed before contacting you https://theeventscalendar.com/knowledgebase/fixing-http-404-errors/ I have now removed the suggested code from the functions.php.
Any ideas what else I can try to make it work?
Thank you,
MarynaHi George,
I went ahead and connected with WP Engine – this is their response:
“..Issue of receiving a 404 page on /events/ and /event/(name of event) however, we haven’t been able to find a solution so far. I copied the site to staging for testing, and tested with plugins and themes, and even reinstalled core WordPress files – it looks like after the plugin is deactivated, it’s receiving a 200:OK status on the page rather than a 404, though the page looks wrong because the plugin handled the formatting.
This tells us the plugin may be the cause of the issue, but because the plugin’s developer thinks the issue is with us, we’re glad to have a senior tech take another look just to be sure. You’ll be hearing back from them soon!”
I tried doing the “Reset File Permissions”, as I do not have the option for “Object/Transient Cache” at all.
Thank you again for your help.
Maryna
