Yvette

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  • in reply to: Phantom tickets adding to available stock? #1012940
    Yvette
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    Hi Nico,

    Everything has been checked and is as suggested above. It looks like this is just appearing in the back end for us, but as I am not putting through tickets I want to double check customers are unable to see this, we’d prefer them not to know how many tickets are sold!

    Another thing I have noticed and had feedback on, is when purchasing a ticket it comes up with extra items in the cart. So if I put 1 ticket in my cart, when I go to the next page it is saying that I have 3!I then have to go through the process of updating everything again which is fine from our end, but for people who might struggle with technology a little more this is quite frustrating.

    Appreciate your assistance!
    Chloe

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