[Edmund]

resolved — I updated the events cal plugin and works fine now.

[Edmund]

Hi…
The aggregator seems to be working ok but…
after a day or so the connection to the Facebook just stops working, therefore no new entries get added… until I go in again and reconnect to Facebook… then I also need to set the scheduled import time again too.

I can’t keep managing this and checking to see if the Facebook login is working…

Shouldn’t that stay activated? (i.e. also since I’m not logging out of Facebook).
FYI this is a Facebook page i admin, I’m not the owner… is that a reason this may be happening?

And if I changed to his log-in, will it stay connected?

What is this happening and how to fix it? My Client is concerned and not happy with this as the aggregator should be working properly.

I’m sharing a screen from the previous syncs too…

And… why are some noted as “ignored”? and what is the difference between “mined” and “published”?

Please help resolve all this.

Thanks.

[Edmund]

Hi, seems like the 30 minute sync change looks like it’s now updating…
See site calendar: http://driftlessbooks.com/events/
See FB page events: https://www.facebook.com/pg/DriftlessBooks/events/

Looks like it did update an event title that was changed… BUT:
The FB page owner deleted an event in FB but it is still showing on the calendar:
http://driftlessbooks.com/event/ray-bonneville-with-special-guests-tba/
— if he deletes the event on FB, shouldn’t it then remove or hide this from the calendar on the website???

Can you also please answer my other questions from the recent previous support request (above)… thanks so much!

[Edmund]

Hi,

Thanks, I was able to log in using my own Facebook login. Then I selected the business page I manage to aggregate the feed from into the Events calendar on the wordpress site. I checked the license key and all is fine.

Here are issues/questions still pending:

(1) it is not syncing in real time (i.e. updates on the Facebook events are not updating in the calendar;
I did change the updates from daily to every 30 minutes… will that make a difference?
Also — it was duplicating about 5 events on the same time/day in the calendar from the feed, so I manually hid those in the calendar… (they were updates that ended in the page name “…-2″…)

(2) I only want the Events from the business page (https://www.facebook.com/DriftlessBooks/) imported… here’s what I used for the imports url:
https://www.facebook.com/pg/DriftlessBooks/events/
… should I instead point to this url???:
https://www.facebook.com/DriftlessBooks/

(3) says that Facebook sync will time out in 2 months? why does that happen, what will I need to do at that time, and change I change that setting… I’m handing this over to the site owner fully and want to ensure that this will always be automated going forward…

(4) is it necessary to reconnect to Facebook to get the updates… shouldn’t he just happen automatically?

(5) any other troubleshooting advice? Just want all changes made on the events page of the FB to sync correctly to the calendar…

[Edmund]

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