[Nadia Boltes]

Hey Courtney,

thanks for the reply and the overview on the situation.

We are currently in limbo how to continue on this matter. Our service doesn’t really work these days, so in the end, we could as well shut it down. We will have to go into strategy talks and look for alternatives – but we understand that this is an API-issue and not a Modern Tribe issue.

Thanks for the constant updates on the matter.

Yours

Martin

[Nadia Boltes]

Hey Courtney,

thanks for your patience. I understand that the functionality is limited due to FBs recent changes in the API-structure. That’s why we currently have these problems.

Two questions:

1) Can you elaborate on the functionality of “my events”? Does the import only work for those events I created with my private account? Does it include events that are created with a page that is connected to my private account? How about FBs function of adding another event to my page? I’ve tried that but it didn’t work either.

2) As it seems you were also overrun by FBs changes in the API policy. Currently your plugins don’t fulfil the function we purchased them for. And with no signs of changes from the side of FB, are you planning some kind of compensation scheme? We just prolonged our licence recently 🙁

Thanks.

[Nadia Boltes]

Hey Courtney,

unfortunately our work relies on the import of other pages’ events. This way we provide an overview calender for cultural events in our city. So no, we don’t have our own events.

At the moment I can’t verify that the imports are working again. For the last imports, the system didn’t produce error message for most of the pages. However, within the last 24 hours we still get two different types of error messages for several pages:

1) The import being fetched is not queued up for importing. Please try the import again.

2) The daily limit of 1 import requests with the Event Aggregator was reached. Please try again later. [Quick translation from German]

Also, manual import doesn’t work. The error produced: “The preview doesn’t include data set that can be imported.”

[Nadia Boltes]

Hey, this is a massive issue for us. We are running a non-profit event calender for local cultural events. These are 100% imported from Facebook.

Right now it seems no imports are getting done, making our page basically useless. How can we ensure, we are getting updated on the development on this feature? If there is no way Facebook opens its API for your service, we can simply shutdown our service.

If your scheduled imports are still working, then you would need an Event Aggregator license to continue to keep those scheduled imports.

Can you please specify on that?

Thanks.

[Author]

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