Cassandra

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  • July 20, 2016 at 6:01 pm in reply to: No Ticket Being Sent after order completes. #1142234
    Cassandra
    Participant

    I get the order confirmation emails, but not the ticket.

    July 20, 2016 at 4:36 pm in reply to: No Ticket Being Sent after order completes. #1142214
    Cassandra
    Participant

    I do not have the ability to test on another server. Even when I stripe the theme overrides, deactivate all but the Tribe plugins and switch back to the 2016 Theme, the tickets still are not sending after the order is complete.

    I am not sure if there is something that you have we can use to troubleshoot the issue. I am up against a tight deadline and need to get this working. Any insights you can share?

    July 6, 2016 at 7:06 pm in reply to: Adjusting schedule details for an event. #1136365
    Cassandra
    Participant

    Thanks Josh!

    I was wondering where this info was being generated.

    I have a few other questions, would I need to start a new thread?

    Thanks again,
    Cassy

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