[Diane]

Thank you again, Rob! I asked them and they do want to get the money back. So I have written as you said. Thank you so much again!! ~ Diane Clancy

[Diane]

Hi Rob – Thank you so very much. I need to talk with my friend and see what they want to do. Of course, by your making this offer, you have made a great friend who will be totally loyal to you. My guess is she is going to want to get a refund since they are on a tight budget and can’t use it for what they want.

Sorry to take so long to answer – I have been very busy this past week and haven’t even looked at email. Thank you again!! ~ Diane Clancy

ps before you think it sounds good to not have looked at email, my inbox is a total disaster!

[Diane]

Hi Jonah

I so appreciate your taking the time to respond to me! There is no way that I can figure it out with the level of my skills and the time it would take. I don’t know enough to do that with loops … I would love to – but I think it is above what I can do at this point.

The place I am helping does free workshops (and retreats and other things) for survivors of breast cancer and their families and they are a tiny business that I am helping some. I feel terrible about their buying the PRO version when they had been using the free one. I got asked to help them a little to follow up on things (that I didn’t set up of course) – it seemed that the PRO version was going to be great for recurring even though it tightened the budget.

I don’t know if there is any way that they can get their money back because they have just not been able to use it – since that feature isn’t there … I didn’t have a clue it would be an issue.

Thank you again!! ~ Diane

[Diane]

Thank you so very much, Rob!! I looked at that and I am not sure I have the courage to tackle the code at that depth. I am concerned about messing it all up.

Is there anyway that I can just replace the code with something – and not have to go through all those steps? Sorry to be a whimp about this!! Thank you! ~ Diane Clancy

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