[Dave]

Here is what I’ve learned about my issue with Event Tickets Plus:
1 – It goes away if I switch to 2016 theme. It goes away if I deactivate the Membership 2 plugin (wpmu dev).
2 – It’s not a WooCommerce issue since WooCommerce checkout and quantity works fine with Divi and Membership 2 active.
3 – If I activate “only members can buy tickets”, then it works fine with Divi and Membership 2.

So it seems some kind of permissions issue is present with that combination of plugins. I suppose I can run it with only members can buy tickets, although that’s not ideal. If you have any ideas on how to do it the way I’d prefer, that’d be great. However, I’m not giving up on either Divi or Membership 2 as I have more invested in those so if there isn’t an answer in configuration or something, then I’ll stick with this workaround.

One question – I don’t believe I need the Events Calendar Pro version to do what I want, do I? I don’t think so but just in the off chance, thought I’d ask. I like the software and have used it before with no problems.

[Dave]

It seems that this occurs in only 2 situations:
1 – With the Divi theme active. 2016 Theme doesn’t create that behavior.
2 – When logged out. Even with the Divi theme, when logged in, the issue doesn’t occur.

Ive posted a message on the Divi forum about this. Not sure what the next step is because I’ve done lots of WooCommerce with Divi with no problem. Any other suggestions would be great.

Thanks
Dave

[Dave]

I see this showed up on it’s own without the context of the original thread, so adding that info here.

When I set up a ticket with a price (event tickets plus) and click WooCommerce, save the ticket and then update the event, it always goes back to RSVP and free event, erasing the info I put in my ticket. In your screencast answering the same question for someone else, you showed it working except that you didn’t do the last step of updating the event. In my screencast, the info I put in stays only UNTIL i update the event. Then the information disappears. As I just purchased the Event Tickets Plus last night, I’m struggling to launch this site and can’t do it until we can charge for tickets. Any help is really appreciated since I’m under the gun 🙂

[Author]

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