David

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  • in reply to: Fatal error when updating to 4.0 #1039707
    David
    Participant

    This method worked to resolve the error.

    Thank you for the assistance George.

    Dave.

    in reply to: Fatal error when updating to 4.0 #1039136
    David
    Participant

    The symptom is that it goes straight to a blank grey screen, with the text “Server error – 500” in the middle.

    No worries, I might not be using “fatal error” in the technically correct way.

    I’ll try the steps you outlined in the other post and see what happens.

    Thanks for the help.

    in reply to: Fatal error when updating to 4.0 #1038921
    David
    Participant

    The site returns a 500 error. Basically it goes into maintenance mode and never comes out again.

    We had to disable the Events Calendar plug in to bring the site back up. It says that it has updated to version 4.0 However, if I enable the plug in, this site instantly goes back to “Server Error – 500”. The only way I can re-enable the site is to log into the server and manually disable the plug-in folder.

    Because of this, the events section of our site is currently down.

    We need to either be able correctly update all three plug ins (Events Calendar, Events Calendar Pro, and Events Calendar Community Events), or de-upgrade the Events Calendar plug in back to an older, working version until a patch is released.

Viewing 3 posts - 1 through 3 (of 3 total)