Matt Thibodeaux

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  • in reply to: Changing imported "blank" venue adds second venue to event #1438887
    Matt Thibodeaux
    Participant

    Thank you for your reply. The existing post_id makes sense. We found that we had to delete the imported events with the blank venue, map the venue ID#, then rerun the import again.

    I suspected this issue would have been beyond the support but I thought I’d ask anyways.

    We looked into the Events Aggregator but unfortunately the source feed from our partner website is not in a supported format.

    Thanks for your help.

    Matt Thibodeaux
    Participant

    Thanks for the update Geoff.

    Good to know it wasn’t just my particular setup having this issue. We look forward to the fix as we’ll most likely have future events with multiple time slots.

    No problem with the fix release date and thanks for the workaround suggestion. We’re okay with the second time slot missing for the calendar since the linked ticket booth website will have it listed.

    Thanks again for your help.

    Matt Thibodeaux
    Participant

    Thanks for the clarification for the weekly recurrence, makes perfect sense.

    I tried adding a “one shot” recurrence using custom with daily, monthly with 2nd date set, and yearly with the day set but the second time slot is still not being created, see screenshots. The italic description for the recurrence below the options is correct but after updating the event no new event for the second time slot is created for Oct 2.

    Could you help steer me in the right direction for the correct recurrence setting to get the second time slot added for the first start date? I can’t think of any more combinations to try.

    Thanks for the help.

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