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I took the site down last night, ran updates and that seems to have fixed things 🙂 the only issue now is that in the back end, the tickets show 0 out of 150 available, but I can live with that! Thanks!
I have disabled the “hold stock” function per your suggestion, and I will troubleshoot again tonight when I can put the site in maintenance mode. I can definitely increase the inventory count in WooCommerce’s product settings, but that number is not reflected on the front end (I currently have 95 tickets left in stock and the front says only 39 out of 150 are available).
This is starting to turn into a mess. I’m now down to 61 out of 121 available, and no way to increase the number available. It’s looking like every ticket sold takes about 2 or 3 off the “available” count in addition to decreasing the stock by 1. At this rate, by the end of the day I’ll be dead in the water. I checked the reservation time and WooCommerce is set to only hold unpaid tickets in someone’s cart for 60 minutes before releasing it, so that does not seem to be the problem. I could really use some direction with this!
