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Dear Jaime,
Thanks for your reply,
I have had to ask our web developers their advice – which is below:
• The WP-Mail-SMTP plugin has been set up and configured with your mailbox information.
• Emails are coming through via the website (we just tested this and received test email).Please advise!
Many thanks
Kate
Dear Geoff, many thanks for your quick reply… I’ve just arrived at the office – 8.49 here – I guess you’ve maybe left already and heading for an evening pint!
1) Brilliant – thank you I can now download that extension and the attendees can download or print their own tickets – awesome.
2) Yes – I want an opt-in to subscribe to our mailing list – I did create a custom field (as you suggest below with Events Tickets Plus addition information )and I tested this out but the information / check box did not appear on the records of the test subscriber _ I couldn’t find it anywhere. Any ideas?
I’ve not yet installed an email system (not sure which one to use as it’s a big organisation with lots of different user groups, so I imagine is not going to be straight forward)… but yes a workaround would be to add the subscriber form.
3) Our main issue just now is that emails are not going to attendees – confirmation / cancellation etc – nothing at all is going out. Weirdly however the RSVP IS working! Really could do with some advice on this issue – have trailed the forums and can’t find anything…. if poss would be very good indeed to get this sorted out today?? IF someone could call perhaps?
MANY THANKS!
Kate
Hi Jaime, thanks for your reply – I only work 2 days a week hence delay.
System info is:
HOME URL
https://www.cumbriachristianlearning.org.uk
SITE URL
https://www.cumbriachristianlearning.org.uk
SITE LANGUAGE
en_GB
CHARACTER SET
UTF-8
NAME
Kate
EMAIL
[email protected]
INSTALL KEYS
event-tickets-plus = 78d9################################8297
events-calendar-pro = d516################################5ab8
events-community = ed58################################55f0
tribe-filterbar = 9974################################7bbd
events-community-tickets = 787d################################a3a5
WORDPRESS VERSION
4.8.2
PHP VERSION
5.6.31
PHP
max_execution_time = 0
memory_limit = 256M
upload_max_filesize = 64M
post_max_size = 65M
display_errors = 1
log_errors = 0
SERVER
Apache
SAPI
cgi-fcgi
PLUGINS
Advanced Custom Fields PRO version 5.5.14 by Elliot Condon(http://www.elliotcondon.com/)
All-in-One WP Migration version 6.58 by ServMask(https://servmask.com/)
Breadcrumb NavXT version 5.7.1 by John Havlik(http://mtekk.us/)
Disable Comments version 1.7 by Samir Shah(http://www.rayofsolaris.net/)
Divi Builder version 2.0.37 by Elegant Themes(http://elegantthemes.com)
Event Tickets Plus version 4.5.4 by Modern Tribe, Inc.(http://m.tri.be/28)
Event Tickets version 4.5.5 by Modern Tribe, Inc.(http://m.tri.be/28)
The Events Calendar PRO version 4.4.17 by Modern Tribe, Inc.(http://m.tri.be/20)
Formidable Forms version 2.04.01 by Strategy11(https://formidableforms.com/)
Google Analytics Dashboard for WP (GADWP) version 5.1.1.1 by Alin Marcu(https://deconf.com)
Regenerate Thumbnails version 2.3.1 by Alex Mills (Viper007Bond)(http://www.viper007bond.com/)
The Events Calendar: Community Events Tickets version 4.4.5 by Modern Tribe, Inc.(http://m.tri.be/21)
The Events Calendar: Community Events version 4.5.5 by Modern Tribe, Inc.(http://m.tri.be/21)
The Events Calendar: Filter Bar version 4.5 by Modern Tribe, Inc.(http://m.tri.be/25)
The Events Calendar version 4.5.12.3 by Modern Tribe, Inc.(http://m.tri.be/1x)
UpdraftPlus – Backup/Restore version 1.13.7 by UpdraftPlus.Com, DavidAnderson(https://updraftplus.com)
Widget CSS Classes version 1.5.1 by C.M. Kendrick(http://cleverness.org)
WooCommerce Stripe Gateway version 3.2.3 by WooCommerce(https://woocommerce.com/)
WooCommerce version 3.1.2 by Automattic(https://woocommerce.com)
Wordfence Security version 6.3.18 by Wordfence(http://www.wordfence.com/)
WordPress Importer version 0.6.3 by wordpressdotorg(http://wordpress.org/)
Yoast SEO version 5.4 by Team Yoast(https://yoast.com/)
WP-Cron Control version 0.7.1 by Thorsten Ott, Erick Hitter, Automattic
WP-Mail-SMTP version 0.10.1 by WPForms(https://wpforms.com/)
NETWORK PLUGINS
–
MU PLUGINS
–
THEME
Cumbria Christian Learning – 2016
MULTISITE
–
SETTINGS
schema-version = 4.5.12.3
recurring_events_are_hidden = exposed
previous_ecp_versions =
Array
(
[0] => 0
[1] => 4.5.4
[2] => 4.5.5
[3] => 4.5.7
[4] => 4.5.8.1
[5] => 4.5.11
[6] => 4.5.12
[7] => 4.5.12.2
)
latest_ecp_version = 4.5.12.3
last-update-message-the-events-calendar = 4.5.4
front_page_event_archive =
earliest_date = 2017-06-05 08:00:00
earliest_date_markers =
Array
(
[0] => 364
)
latest_date = 2018-07-28 23:59:59
latest_date_markers =
Array
(
[0] => 1172
)
stylesheetOption = skeleton
tribeEventsTemplate = page-calendar.php
tribeEnableViews =
Array
(
[0] => list
[1] => month
[2] => day
[3] => photo
)
viewOption = month
tribeDisableTribeBar =
monthEventAmount = 3
enable_month_view_cache = 1
dateWithYearFormat = jS F Y
dateWithoutYearFormat = F j
monthAndYearFormat = F Y
dateTimeSeparator = @
timeRangeSeparator = –
datepickerFormat = 0
tribeEventsBeforeHTML =
tribeEventsAfterHTML =
donate-link =
postsPerPage = 10
liveFiltersUpdate = 1
showComments =
showEventsInMainLoop =
eventsSlug = events
singleEventSlug = event
multiDayCutoff = 00:00
defaultCurrencySymbol = £
reverseCurrencyPosition =
embedGoogleMaps = 1
embedGoogleMapsZoom = 10
debugEvents =
tribe_events_timezone_mode = event
tribe_events_timezones_show_zone =
disable_metabox_custom_fields = show
pro-schema-version = 4.4.17
hideSubsequentRecurrencesDefault =
userToggleSubsequentRecurrences = 1
recurrenceMaxMonthsBefore = 24
recurrenceMaxMonthsAfter = 24
geoloc_default_geofence = 25
geoloc_default_unit = miles
mobile_default_view = default
hideLocationSearch =
hideRelatedEvents =
week_view_hide_weekends =
weekDayFormat = D jS
ticket-enabled-post-types =
Array
(
[0] => tribe_events
)
previous_event_tickets_versions =
Array
(
[0] => 0
[1] => 4.5.4
)
latest_event_tickets_version = 4.5.5
last-update-message-event-tickets = 4.5.5
filter-bar-schema-version = 4.5
eventsDefaultOrganizerID = 0
eventsDefaultVenueID = 0
eventsDefaultAddress =
eventsDefaultCity =
eventsDefaultState =
eventsDefaultProvince = Cumbria
eventsDefaultZip =
defaultCountry =
Array
(
[0] => GB
[1] => United Kingdom
)
eventsDefaultPhone =
tribeEventsCountries =
ticket-rsvp-form-location = tribe_events_single_event_after_the_meta
ticket-commerce-form-location = tribe_events_single_event_after_the_meta
ticket-authentication-requirements =
tickets-woo-generation-status =
Array
(
[0] => immediate
[1] => wc-pending
[2] => wc-processing
[3] => wc-on-hold
[4] => wc-completed
)
tickets-woo-dispatch-status =
Array
(
[0] => immediate
[1] => wc-completed
)
google_maps_js_api_key = AIzaSyCJg-8qBXWHDJDoF81-BMYeUfrQdjCXIfE
COMMUNITY ADD
https://www.cumbriachristianlearning.org.uk/events/community/add
COMMUNITY LIST
https://www.cumbriachristianlearning.org.uk/events/community/list
COMMUNITY OPTIONS
maybeFlushRewrite =
allowAnonymousSubmissions =
prevent_new_venues =
prevent_new_organizers =
useVisualEditor =
defaultStatus = draft
communityRewriteSlug = community
emailAlertsEnabled = 1
emailAlertsList = [email protected]
allowUsersToEditSubmissions = 1
allowUsersToDeleteSubmissions = 1
trashItemsVsDelete = 1
eventsPerPage = 10
blockRolesFromAdmin = 1
blockRolesList =
Array
(
[0] => editor
[1] => author
[2] => contributor
[3] => subscriber
[4] => customer
[5] => shop_manager
)
blockRolesRedirect =
defaultCommunityVenueID = 1223
defaultCommunityOrganizerID = 0
single_geography_mode = 1
recaptchaPublicKey =
recaptchaPrivateKey =
WP TIMEZONE
Europe/London
WP GMT OFFSET
1
SERVER TIMEZONE
UTC
WP DATE FORMAT
jS F Y
WP TIME FORMAT
g:i a
WEEK STARTS ON
1
COMMON LIBRARY DIR
/home/dh_cw3h5a/cumbriachristianlearning.org.uk/wp-content/plugins/event-tickets/common/src/Tribe
COMMON LIBRARY VERSION
4.5.12We need the ticket purchaser to at least get a receipt.
I will check out the other options, but would prefer to get this working than get another plugin.
Thanks!
Kate
