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Thank you, that seemed to fix it! So I guess the plugin is dependent on The Events Calendar. That wasn’t clear to me apparently.
Hi Jaime, thanks for your reply. Switching to another gateway doesn’t work either, even the WooCommerce Test mode gives the same problem.
I did some more research though:
– In the WooCommerce error log I found this line (actually multiple ones of these): 2018-05-03T12:38:36+02:00 CRITICAL Call to undefined function tribe_events_event_schedule_details()
– WooCommerce Status information shows for this particular plugin: “Not tested with the active version of WooCommerce”. I have everything updated to the latest version. Could that be it?Just wanted to omit the label because it doesn’t look good on the page, but I figured I can hide it with CSS as well.
Apology accepted. Hope that it gets fixed, for now I’ll just add a label to checkboxes (I can imagine same happens with radio buttons but haven’ checked).
Hi there,
Great news: I found out what is causing this. Tried a couple of things:
– At first I thought it was my database, some sort of corruption, but this was not the case.
– Then I made an exact copy and moved the site to a completely different host. No change.
– Then I did a clean install with the bare minimum plugins, and added just one page to which I added tickets. Same problems occured.By now I knew it had nothing to do with my server, database, theme, other plugins etc.
I narrowed it down to: creating a fieldset with a checkbox without specifying a “label”. If you use a fieldset like that twice on a page, the weird stuff happens.
So the solution is basically: when using checkboxes in fieldsets, always specify a label. I omitted the label because I didn’t want the label text to be displayed above the checkbox.
So this is a bug in the plugin I guess?
Hi Cliff,
hope I did it right this time:
1. Switched to Twenty Seventeen
2. Disabled all plugins except for Event Tribe and Woocommerce
3. Added another ticket to a page, causing the error
4. Copied the system info and replied to this thread privately
5. Switched the site back 🙂Hope you can find something in the system info!
Hi Cliff,
I’ve done everything at once and just sent my system info report privately.
– disable plugins except for of course your tickets-plugin and woocommerce.
– 2017 WP theme enabled
– Updated the pluginsThe problem persists.
I’ve found that the problem has something to do with the ticket fields. If I add a field set to a ticket past a number of fields, strange thing happen. Check out the attached screen shots. On the first screenshot (01) I have a bunch of tickets added to the page, some of the tickets have a couple of fields. In the second (02) I added a couple more fields to another ticket. Now my main content miraculously appears IN THE MIDDLE of the additional form containing the extra fieds… so strange! If I add even more fields, the places where my main content pops up is different everytime.
Could this be a database problem? Or a PHP parser problem?
Hi,
like I said in the original post, I already tried the “deactivate plugins and switch to standard WP themes” thing. But I’ll look into the guide tomorrow, hopefully there are some things I haven’t tried yet!
I’ll share my system info privately in a second!
Thanks so far. Hopefully we’ll find a solution.
Hi Cliff,
Plugins are up to date but as I said, it even happens with all the other plugins disabled.
I’m adding the event to a page, when editing the page there’s the box “Tickets”. So not using the calendar plugin.
