[codycdalton]

This is the first time we have noticed this. I can manually set the status to completed, but would prefer to understand the cause of this issue and potential solution I could implement – we were not sure whether the payment had gone through as the status was not reliable.

I have reached out to WooCommerce, thanks for your time.

[codycdalton]

Andras,

Sorry, that question is irrelevant. I guess I don’t understand the difference between cancelling a ticket and deleting an attendee. What is the process for deleting a ticket? Does this refund that ticket to the customer? What is the best way to cancel a ticket, increase the stock, and refund that ticket without cancelling an entire order?

[codycdalton]

Thanks for your quick response! What is the best method to cancel a class and increase the stock for purchased tickets to that class? We have been using the “trash” button, which does not increase the stock.

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