Chris

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  • March 23, 2017 at 5:25 am in reply to: Purchase of Event Ticket Not Triggering Follow Up Email Campaign #1258581
    Chris
    Participant

    Sorry Cliff, I called you Geoff, as I have another support thread going with Geoff:)

    Everything is up to date. I’ve disabled all plugins (except, THE, ET, ETP and WooCommerce) and this still persists. I’ve changed to the 2016 theme as well with no luck.

    In my other thread, there seems to be a strange conflict with enabling and disabling the Tickets that get sent based on order status. Going to disable all those now and only have the Follow Up emails sending messages and see if that fixes it.

    Thanks

    March 22, 2017 at 4:57 am in reply to: Purchase of Event Ticket Not Triggering Follow Up Email Campaign #1257932
    Chris
    Participant

    Thanks Geoff. I don’t see any console errors on my site when making edits, so I’m not sure where that error was generated from. Any ideas?

    March 22, 2017 at 4:43 am in reply to: Can’t disable email triggers #1257926
    Chris
    Participant

    This reply is private.

    March 21, 2017 at 5:11 pm in reply to: Can’t disable email triggers #1257680
    Chris
    Participant

    I’ve switched to 2016 theme. Disabled all plugins except WooCommerce, Events Tickets, Events Tickets Plus, The Events Calendar and the issue still persists.

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