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Sorry this still doesn’t resolve my issue. WooCommerce is saying it’s an issue on your end. I updated to their 5.0RC and the issue still persists.
Still seeing the same error after updating to the official 4.5 release.
You can view the error here – https://cnia.mccreery.ca/event/test-ticket-page/
This has resolved my issue, until a proper fix can be rolled out in an update to ETP.
Thanks to all the Cliffs, Geoffs and Jeffs 🙂Sorry, I had added the filter to my normal theme, but forgot I was using 2016. Added
add_filter( ‘wootickets-tickets-email-enabled’, ‘__return_false’ ); to the correct functions file and it stopped the email from being sent by Event Tickets Plus.All emails being delivered. Standard WooCommerce emails get sent, other follow up emails get sent, the automatic ticket emails get sent. Only tickets that match an event category seem to have issues sending.
Here’s a screencast of the specific settings that don’t send the automated email.
http://d.pr/v/8OXZThe other settings I was referring to, were the Events > Settings > Tickets – WooCommerce Support section.
I’ve been working on this issue in another thread – https://theeventscalendar.com/support/forums/topic/cant-disable-email-triggers/ and they seem to think it’s a bug in the plugin. Wondering if that is also affecting the issue I’m having in this thread.Sorry no dice!
I added it to the functions.php, but it’s still sending ticket emails when I purchase a ticket.
Looks like it keeps loading this array when everything has been unchecked.
/**
* @return array
*/
public function get_default_ticket_dispatch_statuses() {
return array(
‘wc-completed’,
‘wc-on-hold’,
‘wc-processing’,
);
}I cleared my history, used Incognito window, disabled Follow Ups, disabled WooCommerce – Autocomplete Orders and still no luck.
I noticed that I can uncheck all but one and it saves just that one checked.
Is it possible that the code used to ensure at least 1 is selected in the above field set was also used in this field set by mistake?Enabled debug. Tried unchecking those fields, importing orders that match the event category I’m trying to send emails to. No errors were generated though. Can I manually turn those settings off in the database?
I wasn’t able to do this on my end Geof. When I disabled the emails in WooCommerce settings (On Hold, Completed, Processing) and then tried disabling all those on Events > Settings > Tickets the 3 bottom items are checked after I hit save.
Here is a screencast of this happening.
Thanks
