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February 28, 2017 at 9:32 am in reply to: Recurring Event not showing details when clicking on the actual event #1247046
Cassy Loeppky
ParticipantI have continued to troubleshoot over the last few days. Went ahead and did a “random” deactivate and retest of our plugins. Ended up looking like our plugin – Campaign Monitor – Version 2.5.4 is the conflict..
What is next on fixing this? This is a plugin that we must have and don’t have an alternate option for.
Thanks!
February 27, 2017 at 11:08 am in reply to: Recurring Event not showing details when clicking on the actual event #1246357Cassy Loeppky
ParticipantWhen i go to click “Next Events” at the bottom of the events page (first picture) I am taken to the top of the first/orignal page i was already on. (second picture).
The issue page is – chapel.org/events
I tested for conflicts on Saturday morning. When i did that, no one individual plugin recreated the issue. When i had all the plugins and correct them back up, i retested the events page and it was working normally.. yesterday (sunday) I was working on the website and noticed that it had reverted back to not allowing me to advance to the next page of events. (like it was doing originally.)
February 27, 2017 at 7:45 am in reply to: Recurring Event not showing details when clicking on the actual event #1246228Cassy Loeppky
ParticipantThe issue is happening again.. i have troubleshooted multiple times deactivating and activating and retesting and i don’t have a common issue.. we desperately need to get this fixed.
Thanks.
February 25, 2017 at 8:16 am in reply to: Recurring Event not showing details when clicking on the actual event #1245796Cassy Loeppky
ParticipantI went through the steps and there wasn’t a specific plugin or them issue. I deactivated all the plugins one at a time, retested. and the problem happened again the first time after i activated the last plugin (Yoast Premium). I then deactivated that plugin to recreate the problem but the problem was still happening so I went through and deactivated all the the plugins again and went through the same steps. The 2nd time, Yoast didn’t cause any problems. now i have all my plugins activated and the issue isn’t happening..
So I guess my issue is supernaturally fixed but I’m not sure what the actual issue was.
The events page is till having issues with the images laying on top of one another until you move the screen in and out or refresh the page a few times. – But, I think this is a known issue already.
February 23, 2017 at 7:43 am in reply to: Recurring Event not showing details when clicking on the actual event #1244498Cassy Loeppky
ParticipantAlso, very often, this issue happens where the event blocks get jumbled together and you can’t see details until you refresh the page… sometime it takes multiple refreshing of the page.. This happens a lot and i can’t even click the next button… the next button is still not working but I sometimes can’t even click it..
February 23, 2017 at 7:12 am in reply to: Recurring Event not showing details when clicking on the actual event #1244468Cassy Loeppky
ParticipantI’m not sure if the issue is resolved because I can’t even click on the next page of events. When i click next, it just takes me to the top of the first page and this specific event is on the 2nd page..
Cassy Loeppky
ParticipantWe’ve installed the update and this didn’t fix the problem. We are also experiencing some problems where one of our users tries to make updates but gets a fatal error.
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