[Brad Leng]

Hi Victor,

One other question for you, hopefully the last. When adding tickets to an event, I’m using the “Attendee Information” to collect a bit of extra information (first name, last name, email).

In the “Order” area of woocommerce I don’t see that this information has been collected so I presume it goes somewhere else. Can you tell me where I can find this “attendee information?”

Thanks,
Robb.

[Brad Leng]

Hi Victor,

I’m afraid I did a poor job of explaining my issue (and another issues has been discovered).

1. I said “Client” but I meant the site administrator. Is there a way that tickets are generated / emailed out automatically without any action taken by the store administrator?

2. You wrote: And “Completed” for the second, means that when the order in WooCommerce changes to status “Complete” the ticket email will be sent to the customer.

Does this relate to #1, in that in order for a ticket to be emailed out the order must manually be switched in WooCommerce to “Completed?”

3. I ran a test order for a ticket but nothing was emailed out. Should some sort of ticket be emailed to the customer?

Thanks,
Robb.

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