[Karl Edy]

Yes this might be the problem..

[Karl Edy]

Hi Jennifer,

thanks for your reply.

Yes i am able to see the tickets on the attendee page.
They just do not get attached to the emails.

i also did a conflict test. no plugin and no theme seems to be conflicting..

any idea?

thanks, Thomas

[Karl Edy]

I do not get data with $ticket[‘order_id_display’] …

[Karl Edy]

Hi please delete my previous answer. this was Carmens fault.

And no, that doesn’t solve the problem..

[Karl Edy]

Thank you, but that doesn’t suit my needs.

Yes your solution avoids the error, but I need the paymentmethod on the ticket. Also on the PDF ticket.

do you have another workaround for me?

thank you in advance!

[Karl Edy]

Hi Barry,

At first, thank you for your help!

I managed to get the payment method working in the ticket email, but now i get an error if i want to “Download a PDF copy of this ticket”. I have the tribe-ext-view-tickets plugin installed.

error:

Fatal error: Uncaught Error: Call to a member function get_data() on boolean in /home/.sites/856/site2268/web/wp-content/themes/unite/tribe-events/tickets/email.php:320 Stack trace: #0 /home/.sites/856/site2268/web/wp-content/plugins/event-tickets/src/template-tags/tickets.php(574): include() #1 /home/.sites/856/site2268/web/wp-content/plugins/event-tickets/src/Tribe/Tickets.php(1264): tribe_tickets_get_template_part(‘tickets/email’, NULL, Array, false) #2 /home/.sites/856/site2268/web/wp-content/plugins/tribe-ext-view-tickets/index.php(160): Tribe__Tickets__Tickets->generate_tickets_email_content(Array) #3 /home/.sites/856/site2268/web/wp-includes/class-wp-hook.php(298): Tribe__Extension__View_Print_Tickets->show_ticket_page(”) #4 /home/.sites/856/site2268/web/wp-includes/class-wp-hook.php(323): WP_Hook->apply_filters(NULL, Array) #5 /home/.sites/856/site2268/web/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #6 /home/.sites/856/site2268/web/wp-settings.php(469): do_action(‘wp_loaded’) #7 /home/.sites/856/site22 in /home/.sites/856/site2268/web/wp-content/themes/unite/tribe-events/tickets/email.php on line 320

it seems to increment the tribe_view_ticket_order by 1 if i want to download the ticket.
as seen in the url: /?tribe_view_ticket_order=2294&tribe_pdf_ticket=true

here is the code on line 320 in my email.php:

312 # get payment_method
313				//start
314				$order_id = get_post(
315						$ticket['order_id'],
316					Tribe__Tickets_Plus__Commerce__WooCommerce__Main::ATTENDEE_ORDER_KEY,
317						true
318				);
319				$order = wc_get_order($order_id);
320				$order_data = $order->get_data();
321				$order_payment_method = $order_data['payment_method'];
322				//end

I then echo the $order_payment_method in an if statement to get some text if it’s cash on delivery (cod):

if (strcmp($order_payment_method,'cod')==0) {
															echo "<p>Bitte bezahlen Sie Ihr Ticket beim Eintreffen!</p>";
														} else {
															echo 'Bereits bezahlt!';
														};

[Karl Edy]

Hello,

I tried it like the code below, but it doesn’t work.
If I confirm the ticket via WooCommerce it redirects me to an extra page where I see the ticket, but without any information about anything. (see screenshot) It neither sends the ticket per email.

Code:

$order_id = get_post_meta( 
    $ticket['ticket_id'],
    Tribe__Tickets_Plus__Commerce__WooCommerce__Main::ATTENDEE_ORDER_KEY,
    true
);
$order = wc_get_order( $order_id );
$order_data = $order->get_data();
$order_payment_method = $order_data['payment_method'];
echo $order_payment_method;

Thank you for your help!

[Author]

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