bruce williams

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  • in reply to: Ticket record(s) overwritten/missing #1145698
    bruce williams
    Participant

    Not sure that troubleshooting by disabling plugins is going to be successful as this seems to be an intermittent issue (only 1 out dozens of tickets sold on our site has exhibited this to my knowledge).

    I’m more curious if you could answer whether the following is “normal” behavior or whether it might be symptomatic of the ticket issue:

    • there is a “View Your RSVPs” link on the event page after a customer submits an RSVP. However, for our development site (running the same software stack on the same server) this link is broken (merely links back to the event page, which is kinda useless).
    • in the dashboard, if you look at the attendee list for an event configured for RSVPs and click on the “Order #” for a RSVP you again get linked right back to the attendee list.
    • when editing the event itself, attempting to modify the RSVP properties fails (absolutely nothing happens).

    Is the above normal behavior?

    in reply to: Override of wootickets / tickets.php #1100845
    bruce williams
    Participant

    Yes, that fixed the issue for me also.

    in reply to: Overriding #1095185
    bruce williams
    Participant

    Additional poking around shows that one (perhaps more?) of the Meta Box function calls now returns different data: rwmb_the_value(). This function returns the “human readable” value or label of the custom meta field and is normally a singular value. This function is now returning an array for me; as an example:

    [label] => 300 yards, [value] => range_max_300_yards

    Interestingly, the rwmb_meta() function which returns the actual meta value still functions fine. Unfortunately, the meta value is not as desirable to show on the site front-end…

    Perhaps this is a conflict with the way The Events Calendar does custom meta? If so, is it possible to disable The Events Calendar custom meta functionality? Another possibility is that this is a symptom of my devel environment where I have been installing/removing plugins and making a fair number of tweaks. Not out of the realm of possibilities that I have broken this with something else I have done…

    in reply to: Overriding #1094753
    bruce williams
    Participant

    After more poking around on this, I wonder if this is a conflict between Events Calendar Pro/Event Tickets Plus and the Meta Box plugin (https://wordpress.org/plugins/meta-box/) which I’m using to add custom meta data to venues? API calls to Meta Box functions in event templates seem to have mysteriously quit working once I installed Events Calendar Pro/Event Tickets Plus. Deleting doesn’t seem to restore Meta Box functionality, though.

Viewing 4 posts - 31 through 34 (of 34 total)