Forum Replies Created
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AuthorPosts
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Adam
ParticipantThanks Barry. I appreciate all of your help so far with this issue. My decision to switch gears is not a reflection of your efforts at all. I’m really just running up against a deadline and don’t have time for troubleshooting what should work out of the box. Thanks again for all your help.
Adam
ParticipantI appreciate the help so far on this, but I’m running out of time on my end. I’ve been unable to have the plugins work as advertised since purchase. I have successfully used them on other sites, but can’t get an event to show on any version of the calendar, which is a big deal obviously. At this point, since the plugins aren’t working, I would be interested in a refund. What are the next steps to do so? Thank you.
Adam
ParticipantTo answer your question, I didn’t upgrade from a previous version of ECP. I only installed 2.0.11 on 3/1. I previously had a version of EC, although I’m not sure what version as I had already updated it to the current version before installing ECP. I had originally installed EC around Nov/Dec 2012 and have updated as new versions came out.
No other customizations to the plugin and no custom CSS styling to the calendar or plugin. Everything is basically out of the box and up to date.
Adam
ParticipantI’m at a complete loss here… I just updated the venue settings, so that is resolved. TY.
Tickets still aren’t showing on the calendar though…
And I don’t know what just happened to my WooTickets, but that’s failing me now too. When I edit an event, the Tickets section won’t save my settings. For example, I had set up Test Event, with a Ticket Name and Ticket Description. But the settings won’t save (they revert to blank fields). I also input a price ($1), but it won’t save (it reverts to false). Then the Test Event page shows the ticket as free, but the WooCommerce Product page for my Ticket Event shows $1.
Nothing is working as advertised…
Adam
ParticipantI just created Test Event for 3/8: http://drdeanine.com/event/test-event/
You can see that it’s published. Notice how the sidebar says “no upcoming events”When you view the Events Calendar page: http://drdeanine.com/events/ the header continues to not display, but you can see that March is shown by the darkened current day of the month. Notice how there is no event for 3/8 and the sidebar also shows no events. I have also changed the settings to display the List View in place of the Grid View and there is no change, no events show.
Adam
ParticipantHi Barry. Thanks for the reply.
Yes, I have already performed all of those steps and there was no change in the plugin performance. I am up to date on all plugins, including being in-synch with MT plugins. I deactivated all plugins and there was no change. I switched to Twenty Eleven and there was no change. I also tried turing all plugins off while keeping WooTickets and WooCommerce active.There has been no change after going through all of the basic troubleshooting. I have never installed any kind of caching plugin on the site at all. What’s the next step?
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