Forum Replies Created
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Shanda PETERSON
ParticipantWe have narrowed down the issue to BeaverBuilder Page Builder. I will close this issue here and take it up with them. Thank you.
Shanda PETERSON
ParticipantWe’re going to be upgrading our theme and page builder this week and will update the event calendar as well. We will update this thread after we upgrade to either closed or need more help.
Shanda PETERSON
ParticipantAdam,
We’re still troubleshooting this for my sites. Can you tell me what code caused issues for you? I’m just wondering if it might apply to us as well.
Thanks!Shanda PETERSON
ParticipantMy apologies. I have now made you a super admin for my network. Please let me know if you need anything else.
Shanda PETERSON
ParticipantGeoff,
I have made you an administrator of our site. You should have received an invitation at [email protected]. Please let me know if you need anything else.
Thank you.
Shanda PETERSON
ParticipantSome replies to your questions…
1) Yes – it is a multisite install
2) Yes – We are using the domain mapping install – here’s a brief video (so I could scroll) that shows all the settings used – https://www.screencast.com/t/EQA5mahui5r.
3) I can get you a test site login. Can you tell me an email address to send this info to?Thanks for your help.
Shanda PETERSON
ParticipantCan you tell me if this issue is actively being worked on by Modern Tribe and if/when there might be a fix coming?
Shanda PETERSON
ParticipantGeoff,
We reverted back to twenty-sixteen with no luck and then I deactivated all the plugins and still no luck. This is happening across all our sites right now (not just the URL you referenced – see also https://ptofficedemoaz.ptoffice.com/), so the URL of that one image isn’t the issue either. I also see that other users are complaining of the same issue. I need to revert back to an old back up point at this time. If this issue gets fixed, please let me know as this most recent build build did fix another issue my customers were having (not seeing events in the last month of a multiple month item. i.e. Event goes from 12/25-1/5 wasn’t being seen in January.
Shanda PETERSON
ParticipantTHanks, Geoff. I have installed and run the plugin to no avail. It’s still spinning the status wheel and it looks like the formatting is gone, too (not due to this new plugin, but something I didn’t write before). Any other ideas?
Shanda PETERSON
ParticipantAny answer for this? My customer’s are now getting upset with this.
Shanda PETERSON
ParticipantI updated to the latest release and all appears to work now.
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