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Well, oddly, it seems like the issue has been resolved, but I can’t say anything was ‘changed’ or ‘fixed.’ The importer is working again.
Now I’m confused. I reactivated my theme – Astra Child and the import worked correctly again. Not sure what’s happening there. I’ll try it on the live site.
FYI, the images did pull from eventbrite once I reverted to twentysixteen theme. Going through the conflict test…
I can’t get the Event Cal Admin to release the license key in order to apply the key to the staging page. I’m at a stand still.
The original site has been removed from my account on the modern tribe site and it’s also been removed from the admin on the original site. I’m still getting an error of:
You are using The Events Calendar: Eventbrite Tickets but your license key is out of installs. Visit the Events Calendar website to manage your installs, upgrade your license, or purchase a new one.
Also, FYI, here’s the eventbrite event for the other event I referenced above – https://www.eventbrite.com/e/open-source-tools-for-media-analysis-tickets-47821069105
Still having the problem. I checked that setting you referred to and it looks correct. Attached a screenshot here.
Just FYI, we had the same issue on another event, but just manually added the featured image. https://www.nonprofitcommunicators.com/event/open-source-tools-for-media-analysis/ Just pointing out that this doesn’t seem to be just about the one event.
Would there be another setting that’s blocking the image? I imagine the Eventbrite cover image is large enough, but is there any filter that if the image isn’t at a certain dimension it isn’t pulled from Eventbrite? Just spitballing here.
Yep,
Here’s the eventbrite event: https://www.eventbrite.com/e/grow-your-social-media-base-tickets-48131286975
And here’s the result from importing that event on my end: https://www.nonprofitcommunicators.com/event/how-to-grow-your-social-media-base/
