[Mike]

Jamar,

I saw your post and that they weren’t able to help..
I am able to manually send that email by logging into the individual order, and then clicking on Email Customizer, find “Tickets” and then hit send. If you DON’T have the Email Customizer plugin for WooCommerce, you MAY not have this as a choice.
If I figure it out before they post a support response, I’ll be sure to let you know. One of my guys is tearing into it this evening.

[Author]

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