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Patricia,
No idea how many events, alot. We are a media company and have used this
plugin for a few years.The performance issues are hard to determine separate and apart from so
many other things we are doing. I can say for sure, it’s been an issue for
a few weeks…but we’ve also had major traffic spikes causing issues, too
so again, not really sure how to answer that.My developer needs to answer your third question. Below is a recent
communication from a separate issue we were handling during a traffic spike
that may or may not be helpful.I took a look at the MySQL logs and found the following:
2017-09-18 19:19:35 30682 [ERROR] InnoDB: Cannot allocate memory for the
buffer pool
2017-09-18 19:24:40 31631 [ERROR] InnoDB: Cannot allocate memory for the
buffer pool
2017-09-18 19:29:19 32501 [ERROR] InnoDB: Cannot allocate memory for the
buffer pool
2017-09-18 19:51:46 2708 [ERROR] InnoDB: Cannot allocate memory for the
buffer pool
2017-09-18 20:32:18 6502 [ERROR] InnoDB: Cannot allocate memory for the
buffer pool
2017-09-19 12:22:26 16394 [ERROR] InnoDB: Cannot allocate memory for the
buffer pool
2017-09-19 21:06:40 29994 [ERROR] InnoDB: Cannot allocate memory for the
buffer pool
2017-09-21 14:27:42 16625 [ERROR] InnoDB: Cannot allocate memory for the
buffer pool
2017-09-21 16:51:15 30552 [ERROR] InnoDB: Cannot allocate memory for the
buffer pool
2017-09-21 16:55:15 31478 [ERROR] InnoDB: Cannot allocate memory for the
buffer poolThese are just a few lines of this specific error, but it appears as far
back as 4-28-17 in the logs. MySQL is crashing due to high memory usage
which is why you get that database connection error. As pointed out by one
of my colleagues in a previous email, it is best to insure the health of
the CMS WordPress rather than trying to manipulate MySQL’s configuration.
Increasing limits in the configuration can sometimes be a legitimate
approach for some situations, but if there is an underlying issue, then
increasing the limits would not address this. It’s like putting a band-aid
on a wound. It might feel better for a bit, but it doesn’t really heal the
wound. If you’ve already addressed the caching and robots.txt
recommendations, then you will need to optimize your site as it’s possible
that a plugin or maybe even your theme can be responsible for the high
memory usage.Send me a priva y e message with an email address and I’ll forward the screeen shot of the error page. Jumping thru message boards and cloud tools is only adding to my frustration…this is embarrassing for us not to have resolved in a timely manner as a local media.
No Casey, this is a sample message. We have over a dozen, same user issue, multiple browsers. The doc also contained a screen shot of the ertor page with the message. It doesnt work, hasn’t worked for several months and is not a concluded peoblwm resolved.
Link pasted below of 2 images, a fresh complaint so you can see the description from the customer…they are all the same; and a screen shot of what my team sees when they try to access…we’ve tried different browsers…all the same.
https://www.dropbox.com/s/7tzmtx15m1ywkbx/ModernTribe.docx?dl=0We’ve just completed turning off and on all plug-ins. No conflict. Have there been other issues related to the plug-in itself with WP 4.0?
I just played around with it for about an hour and it’s pretty much worse now than before. I shut off half the plug-ins and it did the same thing. I deactivated the plugin itself and reactivated it and now it’s basically just showing a page with no graphics. It *may* be the plugin itself?
I found the thread, now I’m bugged. I’ve cleared caches and the submission form isn’t working in Chrome or IE.
Hey Casey,
Following up. Alas nothing seems to flush out the old edit to the .php override on the submission form, which I can confirm is in the right place, in the correct subdirectory, and the .php in the plugins is unaltered. I suspect as you do its the cache plugin, however clearing all the caches and/pr turning off that plugin have no effect.I’m assuming I should uninstall the cache plug in altogether. However if you have no other ideas about what it could be I wondered if I might also unistall and then reinstall the events plugins to flush them out and start fresh. Problem there is they have a great deal of events already listed. Is there a way to reboot the events plugins so to speak without losing any of the data?
Thanks, sorry for the complications, you all have been very helpful.
Tony
