Grant Cummings

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  • Grant Cummings
    Participant

    Oh perfect! Thanks so much for looking into this for me. That Minify setting in the Caching plugin DID turn out to be the problem. Once that was turned off, the Calendar appeared correctly.

    Thanks again for your help!

    Grant Cummings
    Participant

    Hi, thank you for getting back to me!
    Unfortunately, that shortcode still is outputting the Calendar incorrectly on my client’s website.
    If you view this link: https://transitionslifecare.org/test-page-2/ You’ll see that the Calendar is still appearing with the little dots on days with Events, instead of displaying the name of the Event that day. I am attaching screenshots of:
    – What my client sent me, showing the Calendar incorrectly
    – This Test Page 2, backend screenshot (Where it shows the shortcode you sent in your last reply)
    – The Test Page 2 frontend screenshot, where it shows the output Calendar that the [tribe_events view=”month”] is displaying.

    I have no idea why the shortcode isn’t outputting the correctly styled Calendar. Is there some setting I may be missing in the Events Calendar configuration…?
    Can someone assist me with resolving this? I can provide a login to your support team as needed. Really hoping to get this issue resolved for my client as quickly as possible.

    Thank you in advance and I look forward to your reply!

    in reply to: [tribe_events] shortcode not working #1563837
    Grant Cummings
    Participant

    Thank you! No, it appears to be a theme conflict; although the Shortcode was working fine until the latest version of the Theme we are using. We are using a theme called Energy. It appears to be a javascript error. When I switched the site to the Twenty-Seventeen theme, the shortcode data output fine.

    You’ll see in the attached screenshots the JS error: “Timer ‘Tribe JS Init Timer’ does not exist”

    Is there an easy way to fix this Javascript error? Should I try a theme override solution?
    This is the page we are testing the shortcode on: https://transitionslifecare.org/test-page-2/

    Thank you! I have attached the requested screenshots and more to help illustrate my issue.

Viewing 3 posts - 1 through 3 (of 3 total)