[tribe_events] shortcode not working

[Grant Cummings]

Hello! I have an issue on a client website which is utilizing both The Events Calendar and The Events Calendar Pro version.

I’ve been trying to drop calendars on multiple pages using the [tribe_events] shortcode, but it is not outputting any data. The [tribe_events_list] shortcode does work, however.
Example here: https://transitionslifecare.org/test-page-2/ and https://transitionslifecare.org/test-page/

Is there someone who could assist me with resolving this issue?

[Cliff]

Hi, Grant. Sorry you’re experiencing this.

Only 1 full calendar can be displayed on each page. So you can’t use the tribe_events shortcode at yoursite.com/events or yoursite/events/month or yoursite/events/photo, etc.

You also can’t use the tribe_events shortcode twice on a single page.

If these aren’t the issues you’re trying to overcome, please link to a page where you are trying to use the tribe_events shortcode and also send a screenshot of the page in the wp-admin editor.

Thank you.

[Grant Cummings]

Thank you! No, it appears to be a theme conflict; although the Shortcode was working fine until the latest version of the Theme we are using. We are using a theme called Energy. It appears to be a javascript error. When I switched the site to the Twenty-Seventeen theme, the shortcode data output fine.

You’ll see in the attached screenshots the JS error: “Timer ‘Tribe JS Init Timer’ does not exist”

Is there an easy way to fix this Javascript error? Should I try a theme override solution?
This is the page we are testing the shortcode on: https://transitionslifecare.org/test-page-2/

Thank you! I have attached the requested screenshots and more to help illustrate my issue.

[Cliff]

We don’t guarantee theme compatibility or assist with incompatibilities, per our Scope of Support / Terms, but make sure your theme is at the latest version and then you might want to ask them if they have an idea how/why this is happening. Feel free to provide them the .zip for each of our paid plugins you’re having issues with if they don’t already have their own copies.

Please let me know how this goes for you.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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