Amy Jones

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  • in reply to: Attendee Information Not Appearing at Checkout #1188619
    Amy Jones
    Participant

    Hunter,

    Thanks for your response.
    The attendee info fields don’t show up anywhere in the event viewing or purchasing process. See my below screen shots of the additional relevant pages.

    As I said in my first thread, I have been through a similar support forum and gone through the conflict tests. I even went through all three Twenty Fourteen, Fifteen and Sixteen theme, deactivating all the plugins and reactivating them etc. I also used Filezilla to confirm that I had in fact deleted wootickets so that would not be a conflict as well as making sure all other useless plugins were deleted and not causing hidden plugins. I saw no change.

    Please advise.

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