aarondemolder

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  • in reply to: QR Code not shown in Ticketing Email #1439155
    aarondemolder
    Participant

    Solved by installing php-gd on my server – you should make dependencies clearer!

    in reply to: QR code not shown in ticket email #1439153
    aarondemolder
    Participant

    Installing php-gd also solved my issue

    Thanks so much Bart, lifesaver!

    in reply to: QR Code not shown in Ticketing Email #1438838
    aarondemolder
    Participant

    Hi Jaime,

    Thanks for getting back to me.

    I’m unsure using this plugin would solve anything as the SMTP (Postfix send only) server I’ve implemented (as I’ve built the server from scratch on a digitalocean droplet) has the same features and successfully sends all woocommerce emails even with images embedded, whilst it’s only Events Tickets that fails – with no qr codes and no featured image for the event.
    The SMTP server also has SPF records and DKIM, and authenticates with our mail system on a separate server.

    My smtp installation – https://www.digitalocean.com/community/tutorials/how-to-install-and-configure-postfix-as-a-send-only-smtp-server-on-ubuntu-16-04
    If there’s anything I’m missing please point me in the right direction.

    I’ll try to test for conflicts later at night for the region this site is for. Would a WP_DEBUG log help you look into the issue too?

    Thanks,
    Aaron

    in reply to: QR Code not shown in Ticketing Email #1437296
    aarondemolder
    Participant

    This reply is private.

    • This reply was modified 8 years, 3 months ago by aarondemolder. Reason: pasted html wasn't in so broke reply layout
    • This reply was modified 8 years, 3 months ago by aarondemolder. Reason: broken layout again
    in reply to: QR Code not shown in Ticketing Email #1437295
    aarondemolder
    Participant

    Hi,

    Screenshot is attached! Yeah it’s definitely the correct ticket email.

    Images are being shown – and there’s no html for the image at all, tried in both Google Inbox and Thunderbird, as well as our company internal client which is custom Roundcube. The email delivered contains no image references within the source – I tried to add this as a txt or html but I couldn’t attach this here, so will add it as a private reply after this.

    I also saw the response on another thread which suggested checking the uploads folder (at /var/www/html/wp-content/uploads/) and there’s no qr codes in there either under any subfolder or otherwise.

    Thanks,
    Aaron – on Behalf of Matt

    in reply to: QR code not shown in ticket email #1436152
    aarondemolder
    Participant

    I also have this issue, urgently need a fix!

Viewing 6 posts - 1 through 6 (of 6 total)