Zip code to be included in email confirmation

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  • Author
    Posts
  • #1178988
    Kate
    Participant

    Hi,
    The email confirmation to customers doesn’t show the zip code… can you let me know which file needs to be added to to sort this? If possible that is?

    Thanks.

    #1179241
    George
    Participant

    Hey Kate,

    Thanks for reaching out.

    1. Can you clarify which specific email you mean? Share a screenshot of it if possible. (You can do so by uploading the screenshots to this thread. If you have issues with that, you can upload to Imgur.com, Flickr.com, CloudUp.com, or any similar image-hosting site; then just share the links to those images here and I’ll take a look.)

    • For example, do you mean the email they receive upon confirming their RSVP to an event?
    • Or do you mean one when they buy tickets?
    • Or do you mean the actual ticket email itself, with the QR code and such?

    2. Next, can you clarify what zip code you mean? Do you mean the zip code of the venue for the event?

    Thanks!
    George

    #1190345
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 3 posts - 1 through 3 (of 3 total)
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