"Your license Key is invalid….."

[Tina]

Hi: I am new to the site and pretty new to working on my website. Not the most tech-savvy.
However, today I bought the Events Calendar Pro and Community Events for $89/ea.
I downloaded them fine.
But my Plugin page keeps telling me “There is a new version…..Your License Key is Invalid….”
When I check, nothing seems to be invalid, so I am confused and lost as what to do next.
Any help will be greatly appreicated.
Thank you,
Tina

[Nico]

Hi there Tina,

Thanks for getting in touch with us and sorry to hear about this issue 🙁

We are aware of some issues with the update notices and invalid license messages, and we are in the road to fix those. In the meantime can you please share a screenshot of your license tab in the backend (WP-Admin > Events > Settings License Keys). Be sure to mark the reply as private to this is not publicly visible in the forums.

Thanks,
Nico

[Nico]

Hey Tina,

Did you have the chance to try what I suggested above? A fix has been rolled out and it’s working for folks with the same problem.

Please let me know about it,
Best,
Nico

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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