Your class tickets from {sitename}

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  • This topic has 4 replies, 2 voices, and was last updated 7 years ago by Melanie Adcock.
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  • Author
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  • #1273360
    Melanie Adcock
    Participant

    I noticed since the update that the site name is no longer populating in the subject area of the ticket email. How can I fix this? I am not seeing it in the ticket email.php file.

    #1274109
    Barry
    Member

    Hi @jonahgirl,

    I’m sorry to hear you’re experiencing difficulties 🙁

    Can you login to your site and visit WooCommerce → Settings → Email then locate and edit the Tickets email? Within that screen, change the text {sitename} to {site_title} and save.

    Does that resolve this issue?

    #1274249
    Melanie Adcock
    Participant

    Thanks… I was definitely looking in the wrong place.

    Melanie

    #1274267
    Barry
    Member

    Glad it’s fixed 🙂

    I’ll go ahead and close this topic but if we can help with anything else please don’t hesitate to post a fresh topic and one of the team will be only too happy to assist.

    Thanks!

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