You have a license key for Event Tickets Plus but the key is out of installs.

[suzinoyes]

How can I fix this?

[suzinoyes]

I have not installed it anywhere else.

[Cliff]

This reply is private.

[suzinoyes]

For tickets plus? I do not see it. I see Aggregator, Calendar Pro, and Community. Yes, that is my site.

[Cliff]

I do not see a license for Event Tickets Plus (ET+) on your account.

Did you accidentally order via a 2nd account on our site? If you’re unsure, please tell me the order number and I can investigate it further.

[suzinoyes]

I don’t think I bought one. I only downloaded Tickets.

All the best,

[Cliff]

Gotcha. Please share your System Information in a Private Reply. That will give me a lot of extra information to help troubleshoot this.

Please also send a screenshot of the error message to illustrate where it’s appearing. And send a screenshot of wp-admin > Events > Settings > Licenses tab to see if Event Tickets Plus license key field is displaying there.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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