Wrong Time Zone on Google Search Event

[Gina Brooks]

So it looks like Google is displaying the time incorrectly on the event listings search results. I have updated all plugins, WordPress versions, deactivated plugins and double check that the time zones are all correct but yet google is still displaying them 7 hours off the actual time. Is this an issue among The Event Calendar Pro plugin that we can solve? I could just be missing a setting somewhere. Or is this some kind of issue with google and not updating their information.

Both the iCal and Google Calendar export work fine with the correct dates. Its only wrong within the google search results on the event listing section.

[Gina Brooks]

This reply is private.

[Hunter]

Hello and welcome!

Thank you for being so thorough and including the screenshots. If you don’t mind me asking, what is the method you use to bring up the list of events in Google? (2nd screenshot you shared with me) To make sure we’re not wasting any time, I checked our report of logged bugs and am not seeing anything resembling what you’ve shared with me.

Also, I see you’re using Yoast SEO; are you able to resubmit a sitemap via Google Webmaster and see if it picks up and displays the correct times? The process may take some time to update in the search engine results. And if you wouldn’t mind, please send over screenshots of your Timezone settings and I’d be happy to see if anything stands out.

Thank you again and have a lovely evening. Cheers!

[Gina Brooks]

This reply is private.

[Hunter]

Hey Jackson,

Thank you for the in-depth response. I took a look at everything provided and am really not sure where the problem is coming from – whether it be a WP timezone issue, Events Calendar timezone issue, sitemap issue, or coming from Google. Have you done any research on the matter outside searching our forums? In other words, have you found any documentation from Google on how to “debug” the incorrect times it’s displaying to see where the issue is specifically coming from?

I’ve never worked with a business that displays the events in Google as you’re seeing, so I don’t have any expertise on this and I’m not seeing any logged bugs or an influx of users reporting similar behaviors. Let me know what else you’re able to find and I’d contact Google as they’re pretty helpful on these matters.

Keep me posted and thanks again. Cheers 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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