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We are experiencing the problem of our incorrectly displaying the prices for members who are logged in. (Members are controlled via WooCommerce members and should automatically get a 5% discount.) We are using WooCommerce as our commerce plugin.
Attached are screen shots of the event page, as well as the back side on both the event and product side of things.
When checking the back side, we realized that the prices were display wrong; the information provided had all the correct prices, it simply will not display correctly even after attempting to troubleshoot. The example I have provided is one of the classes that is incorrect, but most of May’s classes/events are experiencing this very same issue.
I did contact you earlier concerning this issue and was told that it is a known bug. I’m wondering if anything has been done yet to correct this as it is very confusing to our members who see incorrect prices for our events.
Hi. Thanks for your question.
Unfortunately, none of your screenshots came through. Could you please try to re-send them?
Also, to clarify, if an event if $100 for non-members, should members be seeing $95 pricing in their WooCommerce cart at checkout?
Hi,
Attached are the screenshots.
Correct, for a $100 class, members should see $95 displayed as they receive a 5% discount.
This discount is set up in WooCommerce Memberships.Thank,
MattThanks for the screenshots. It looks like the 5% is coming off in your wp-admin Event Editor view but not on the front-end.
However, I saw you marked this thread as “Resolved”. Did you still need assistance?
If yes…
On the front-end, it displays $75, but does it eventually display $71.25 when they get to the cart?
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