Wrong price $63,500 ticket showing as $63.00!

[Abby]

I created a ticket with a price of $63,500. If I view it in WooCommerce, it shows me the correct price.

However, it shows as $63.00 on the event page.
(also in the admin dashboard in the event under Tickets and in the Event sales report)

I created a second ticket with a price of $5,900.00 and it shows in all of these places as $5.

Help!

[Brian]

Hi,

Sorry for the issues.

Please enter the price without commas:

63000

I find if I add the comma it shows as 63.00

but without it, it shows correctly.

That looks to be a bug, but this is a work around for now.

Does that work?

[Abby]

Oh phew! That worked, thanks!

[Abby]

BTW, is it possible that when you fix that you also look at adding commas into the price when it’s displayed? It’s kind of tough to read without it (e.g., $10,000 instead of $10000).

[Brian]

Ok glad it is working.

We have a ticket to address both issues here.

I am going to close this ticket to new replies, but the issue is still open and we will update this ticket once we release a fix.

If you have any new questions or issues please create a new ticket and reference this one.

Thanks

[Leah]

Hello,

Thank you for reporting this issue. We weren’t able to get a fix for it into our upcoming release (4.1). However, please know that the problem is still on our radar and is ticketed within our system to be addressed in a future maintenance release. We’ll do our best to keep you posted when we are able to get a solution in place. Thank you for your patience while we improve and expand our plugins.

Best,
Leah

[Author]

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