Help Desk

WP-Login Blocked

  • Posts: 2 Topics: 3
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    I just purchased the community events so I can have front-end access and everytime we installed we can locked out of WP-Admin… meaning it just disappears and we can’t get into the site at all. So it had to be removed to regain access to the back-end of the site. Everything else is working perfectly excepted this…I purchased the calendar & FB

    Posts: 3519 Answers: 115
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    theloop,
    Thanks for getting in touch and sorry to hear you’re having trouble here, but hopefully I can help. Are you trying to login with an admin user account, or a user account with a different role? If you have your Community settings to disallow access to the dashboard (screenshot) for your particular user role, then that would cause this issue. Try logging in a with an admin account and see if this issue persists.

    Thanks! 🙂

    -Casey-

    Posts: 3519 Answers: 115
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    I just wanted to follow up and see if you’re all set here or if you still have further questions. Just let me know if you have further questions or if I should go ahead and close out this thread. Thanks! 🙂

    -Casey-

    Posts: 3519 Answers: 115
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    Since I haven’t heard back from you here, I’m going to go ahead and close out this thread. Feel free to start a new thread if you have further issues. Thanks! 🙂

    -Casey-