WP Admin PAINFULLY Slow after Maintenance Release for the Week of 5 March 2018

  • Post date

Home › Forums › Calendar Products › Events Calendar PRO › WP Admin PAINFULLY Slow after Maintenance Release for the Week of 5 March 2018

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • March 12, 2018 at 2:35 pm #1476946
    kshykula
    Participant

    Hi,

    I updated the plugins that came with the recent Maintenance release…now my Admin panel is almost unusable. So slow I cannot even update any pages. Front end of the site is working just fine.

    I unfortunately updated the plugins on my live site, so it is tricky to deactivate anything related to the calendar as it gets used heavily during the day. I’ve only deactivated the filter bar as the effect on the calendar use is minimal. I’d have to wait until late this evening to try to do this.

    Unable to switch to another theme as the site is live and this may cause too many issues.

    Any thoughts?

    Many thanks.

    March 12, 2018 at 3:03 pm #1476961
    kshykula
    Participant

    Sorry I just noticed another ticket logged with virtually the same issue. “WP-admin slow/unusable after latest EC Pro update” Dated: March 12, 2018.

    March 13, 2018 at 8:30 am #1477592
    kshykula
    Participant

    This reply is private.

    March 13, 2018 at 9:03 am #1477650
    kshykula
    Participant

    This reply is private.

    March 13, 2018 at 9:44 am #1477851
    kshykula
    Participant

    My Events Calendar has now disappeared from my live and admin pages…even though the Events Calendar and ECP are activated.

    March 13, 2018 at 12:07 pm #1478059
    kshykula
    Participant

    This reply is private.

    March 14, 2018 at 3:35 am #1478711
    Andras
    Keymaster

    Hi kshykula,

    Thanks for reaching out and I’m really sorry to hear about your issues.

    We have identified an issue in PRO 4.4.24 that causes similar symptoms that you have, namely slow site performance.

    Yesterday we have released a hotfix, version 4.4.24.2 to remedy this. So far the feedback is positive and it helped users to fix their issues. Please update to that version and check if that does the trick.

    If by any chance it wouldn’t help with the issues, then your other option would be to downgrade to 4.4.23.

    Let me know how that works out.

    Cheers,
    Andras

    March 16, 2018 at 12:28 pm #1481598
    kshykula
    Participant

    Your hotfix worked like a charm! Thank you so much for getting this resolved so quickly!

    Many thanks,

    Kat

    March 19, 2018 at 3:37 am #1482744
    Andras
    Keymaster

    Hi Kat,

    So happy to hear that got it fixed! Awesome!

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please create a new ticket and we’ll be happy to help.

    Cheers,
    Andras

    PS: We’d be grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Thanks!

    PS2: If you like our plugins, and you didn’t yet do so 🙂 we would also be happy to receive a review in the wordpress.org repository. Much appreciated!
    https://wordpress.org/support/view/plugin-reviews/the-events-calendar/
    https://wordpress.org/support/view/plugin-reviews/event-tickets/

     

  • Author
    Posts
Viewing 9 posts - 1 through 9 (of 9 total)
  • The topic ‘WP Admin PAINFULLY Slow after Maintenance Release for the Week of 5 March 2018’ is closed to new replies.