wordpress database error got a packet bigger than ‘max_allowed_packet’ bytes

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  • #1373812
    Derek
    Participant

    We are receiving this error followed by all the data its trying to transfer:

    wordpress database error got a packet bigger than ‘max_allowed_packet’ bytes for query insert into ‘wp_postmeta’ (post_id’, ‘meta_key’, ‘meta_value’) values (28950, ‘_transient_tribe_attendees’…..

    I’ve asked about this before and increased the size from 1M to 48M. This seem to fix it as after that update those huge text errors in our PHP log said that it was successfully inserted. However, we still constantly get the same error as before followed by a huge amount of text data. How can we stop this from sending so much at once or all together if we dont need it.

    #1374576
    Andras
    Keymaster

    Hello again Derek,

    Sorry that this is still happening. Do you know when those queries are run that cause this error? Is it when you are creating a new event? Creating a recurring event? Modifying an event? Selling a ticket?

    Can you paste in or share some of the error lines so we can check what is the exact query that is running?

    Thanks,
    Andras

    #1374843
    Derek
    Participant

    This reply is private.

    #1375887
    Andras
    Keymaster

    This reply is private.

    #1375986
    Derek
    Participant

    This reply is private.

    #1376031
    Derek
    Participant

    This reply is private.

    #1376429
    Derek
    Participant

    This reply is private.

    #1376733
    Andras
    Keymaster

    This reply is private.

    #1377110
    Derek
    Participant

    This reply is private.

    #1378413
    Andras
    Keymaster

    This reply is private.

    #1378417
    Andras
    Keymaster

    This reply is private.

    #1395819
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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