WooTickets Reporting capabilities

[Kenny]

I’m seriously considering using WooTickets for a very large conference where families purchase tickets (adults, kids, varying ticket types). In your screencast & screenshots I see the reporting/check-in capabilities, but I don’t see how different types of tickets would be represented.

Here’s a scenario:
A family buys 2 adult regular tickets, 2 kid tickets & 1 teenager ticket. When that family arrives, can the check-in person easily & quickly find and check in the whole family in the reporting tool? What does that look like (e.g. can they search by last name?).

[Kenny]

Also, can WooTickets capture the name and other info (example would be: age, t-shirt size, special dietary concerns) for each ticket sold? In the example of the family, we would need to add this info for each ‘kid’ ticket sold.

[Barry]

Hi – great questions!

When that family arrives, can the check-in person easily & quickly find and check in the whole family in the reporting tool? What does that look like (e.g. can they search by last name?).

The check-in person can whittle the number of entries on the attendee screen down by using a search box, which filters against order number, ticket number or security code.

Also, can WooTickets capture the name and other info (example would be: age, t-shirt size, special dietary concerns) for each ticket sold? In the example of the family, we would need to add this info for each ‘kid’ ticket sold.

Not by itself – but I believe there are a number of WooCommerce extensions that can capture additional information at checkout that you could investigate here, or if not it would certainly be possible with some customization work – it’s a very flexible toolkit indeed 🙂

I hope that answers your questions, but just let me know if I can help with anything else.

Thanks!

[Barry]

Hi! It’s been a while so I will now close out this thread (it will no longer be monitored by staff). Of course, if we can help with anything else please don’t hesitate to create new threads as needed. Thanks!

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